🍐How can I place an order?

To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the instructions to provide shipping information and payment details.

🍐What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Details can be found at the checkout page.

🍐Can I modify or cancel my order after it's been placed?

Unfortunately, orders cannot be modified or cancelled once they have been placed. Please review your order carefully before confirming the purchase.

🍐Can I change my shipping address after placing an order?

Unfortunately, we cannot change the shipping address once an order is confirmed. Please double-check your information before completing your purchase.

🍐How can I track my order?

If you picked a shipping option with tracking number. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the courier's site.

Please note: If you order stickers and apparel/greeting cards. They will come in separate shipments.

🍐What is your return policy?

Unfortunately, being a small business owner. I don’t offer return or exchange for any order.

🍐What if I receive a damaged or defective item?

I apologize for any inconvenience. Please contact me at dangmaitrang.96@gmail.com within 7 days of receiving the products, and I will assist you with the replacement process.

🍐Do you ship internationally?

Yes, I offer shipping to the U.S.

🍐What is the production time?

2-5 business days. Everything is made to order.

🍐What are the shipping options?

US/Canada Tracked Flat Rate: 3-5 business days after fulfilment.

US/Canada Untracked Snail Mail (stickers+postcards): 3-30 business days for Canada and 8-30 business days for the US.

Holiday shipping deadlines 🎁

Please follow these deadlines to avoid disappointment

Apparel + Bulk Greetingcards: November 28, 2023.

Paper product (stickers, postcards, greeting cards): December 10, 2023.